Privacy Policy

MatrixXYZ ("we", "us", "our") is a GNSS positioning and correction solutions company operating in Canada. Our website is located at matrixxyz.com. We act as a reseller and integration partner for products manufactured by Hemisphere GNSS, SATEL, and Antcom.

We collect information you provide directly to us, including:

• Contact details (name, email address, phone number, company name) submitted through our quote request or contact forms
• Technical requirements and project details you share when requesting a quote
• Correspondence and communications you send us by email

We also collect limited information automatically when you visit our website, including IP address, browser type, pages visited, and referring URLs, via standard server logs and analytics tools.

We use the information we collect to:

• Respond to quote requests and product enquiries
• Provide pre-sales and post-sales technical support
• Send transactional emails related to your requests
• Improve our website and product catalogue
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

When you submit a quote request, your contact details and product selection are stored securely and used solely to prepare and deliver your quote. We may follow up by email or phone to clarify your requirements. Quote data is retained for up to 24 months for business records purposes.

Our website uses cookies to remember your preferences and to understand how visitors use our site. We use analytics software (such as Google Analytics) to measure traffic patterns. You can disable cookies in your browser settings, though some site functionality may be affected. We use reCAPTCHA on our forms to prevent spam; this service is subject to Google's Privacy Policy.

Our website contains links to the websites of our vendor partners (Hemisphere GNSS, SATEL, Antcom). These sites operate under their own privacy policies and we are not responsible for their content or data practices.

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, disclosure, or loss. All data transmitted through our website is encrypted using HTTPS. However, no internet transmission is completely secure and we cannot guarantee absolute security.

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent to our use of your information (subject to legal and contractual restrictions)
• Request deletion of your personal information where no legal obligation requires us to retain it

To exercise any of these rights, contact us at sales@gnss.ca.

We retain personal information only as long as necessary to fulfil the purposes for which it was collected, or as required by law. Quote and customer enquiry records are typically retained for two years.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

For questions or concerns about this Privacy Policy or our data practices, please contact: